A meeting should be a focused forum for decision-making. Instead they’re typically inconclusive talking shops; overused, ineffective and expensive. Here's a set of guidelines to run enjoyable meetings that deliver clear outcomes.
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Email is a key communication channel but it’s often used indiscriminately. This makes it a fatal distraction from focusing on the value-adding work. Here’s a simple email etiquette that helps you give your attention only to the emails that matter.
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Most people instinctively avoid conflict, but as Margaret Heffernan shows us, good disagreement is central to progress.
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